Laundromats and drycleaners survive coronavirus by going online
The laundry and drycleaning industry has seen more change in the past few weeks of coronavirus than in the past 30 years combined.
With customers at home, laundromats and drycleaners have had to adapt by expanding their pickup and delivery services and making it easy and frictionless for customers to schedule online.
“We are slammed right online orders. Online ordering technology is crucial for our drycleaning and laundry business. In particular, our customers love to schedule by text.,” shared Casa Drycleaners in Manhattan, whose online ordering success was featured in this success story.
Having an easy way to communicate with customers has become essential as well. The owner of Crandon Cleaners in Florida, shared “Sudzy sent a text message to all my customers notifying them that my store is still open. Many customers didn’t even realize I was still open and this drew business to my store.”
